Useful Documents

Everything you need and more

Tenant Information Guide

This guide contains all useful information including manuals for your appliances, heating information, bin collection information, fire safety and maintenance.

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Tenants Application Form

Please download and complete your application form when you have registered for one of our apartments so that we can process your application smoothly.

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Guarantor Agreement

If you require a guarantor, please download and print this form for your guarantor to complete when you have registered for one of our properties.

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Tenancy Agreement

Please read through our tenancy agreement. It covers the terms and conditions, deposit, ending the tenancy, and the landlord's and tenant's obligations.

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New Tenant Checklist

Please take a look at our New Tenant Checklist which specifies the documents you need to sign up for one of our apartments and for a smooth move-in day.

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Appliance Guide

Not sure how to work a certain appliance in your apartment? We've put all of the guides for our appliances in one place for easy access.

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Maintenance and Repairs

Need to report a repair? Please email maintenance@mapartments.co.uk and one of our maintenance staff will be in touch.

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Building Access

For emergency access to any of our buildings, please call Steve Gee (Head of Maintenance) on 07769 273 998.

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Complaints Procedure

Please download the following complaints procedure guide for information on what you should do if you wish to file a complaint.

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Contact us

Find out more about our modern apartments today.