In the event of an issue arising with your apartment, or the building you live in, your dedicated property manager and our in-house maintenance team are on hand to help. Here you can find all the information about who to contact to help resolve your issue as quickly as possible.
If you are experiencing a maintenance issue either in your apartment or somewhere in the building, you can contact our dedicated in-house maintenance team using Fixflo. Our team will receive a notification in real time and liaise with you directly using the platform.
Your dedicated property manager, along with our in-house maintenance team can solve most issues for you and should always be contacted in the first instance. However, in the unlikely event of an emergency such as fire alarm activations, water leaks, or a broken external door or window, you should call the emergency response team on 07769 273 998, and for emergencies at Westpoint, please call 07919 567 483.
At Manchester Apartments we pride ourselves on providing a 5-star award-winning service to everyone that lives with us. However, if you are unhappy with something, and would like to make a complaint, then download our complaints procedure form. We aim to handle any issues or concerns effectively, and wherever possible - as soon as they are raised.
The majority of our developments do not have any dedicated parking, however, they all have the facility nearby. The select buildings that do have parking operate on a first come first serve basis and an extra charge may be applicable, contact us directly to find out which ones.
We have a range of payment options, dependant on your circumstances and financial position. Call a member of the team in order to find out the best method option for you.
To see the location of your apartment building, you can visit the building page on our website and click the ‘Location’ tab.