Help for Current Tenants
Whether you’ve just moved in, been with us for a while, or approaching the end of your tenancy, here you can find all of the information, guides, and contact details you’ll need for any questions you may have about your apartment or your tenancy.
Our Covid-19 policy
Find out more about the measures we have in place to keep our tenants safe.
Secure your apartment for another 12 months or more and renew your tenancy with us today. What’s more, there’s no need to vacate the building between tenancies and your deposit can be rolled over too.
If you’ve got a maintenance issue in your building or apartment, our dedicated in-house maintenance team are always on hand to help. Contact our team today or report your issue using the Fixflo portal.
A comprehensive guide with everything you’ll need to know about your brand-new apartment.
Learn about what is classed as an emergency, how to report a maintenance issue, and what to do in the unlikely event of an emergency.
Our comprehensive guide to being more energy-efficient, saving money, and making a difference to the environment whilst renting.
With all you’ll need to know about the heating in your apartment and our ventilation systems.
With instruction manuals for the appliances in your brand-new apartment and how-to guides.
A detailed step-by-step process for registering maintenance requests on Fixflo.
Contact your property manager
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