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Help for Current Tenants

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Our team are always on hand to help you

Whether you’ve just moved in, been with us for a while, or approaching the end of your tenancy, here you can find all of the information, guides, and contact details you’ll need for any questions you may have about your apartment or your tenancy.

Covid-19
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Our Covid-19 policy

Find out more about the measures we have in place to keep our tenants safe.

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Want to stay a bit longer? We’d love to have you

Secure your apartment for another 12 months or more and renew your tenancy with us today. What’s more, there’s no need to vacate the building between tenancies and your deposit can be rolled over too.

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Got a maintenance issue? We can fix that

If you’ve got a maintenance issue in your building or apartment, our dedicated in-house maintenance team are always on hand to help. Contact our team today or report your issue using the Fixflo portal.

Useful Information
Tenant Information Guide

A comprehensive guide with everything you’ll need to know about your brand-new apartment.

Maintenance & Repairs

Learn about what is classed as an emergency, how to report a maintenance issue, and what to do in the unlikely event of an emergency.

Green Tips Guide

Our comprehensive guide to being more energy-efficient, saving money, and making a difference to the environment whilst renting.

Heating Guide

With all you’ll need to know about the heating in your apartment and our ventilation systems.

Appliance Guide

With instruction manuals for the appliances in your brand-new apartment and how-to guides.

Fixflo Guide

A detailed step-by-step process for registering maintenance requests on Fixflo.

Contact your property manager

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Chris
Buildings Managed: Artillery House, Little Lever Street, One Cross Street & Piccadilly Village
0161 694 4944
07769 181 466
cj@mapartments.co.uk
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Gemma
Buildings Managed: Academy Apartments, Brookland House & Great Western Street
0161 694 4944
07796 719 637
ga@mapartments.co.uk
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Hannah
Buildings Managed: Basil House, King Street, 115 Princess Street, 90 Princess Street, Salisbury House & Waterloo Street
0161 694 4944
07500 891 921
hj@mapartments.co.uk
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Devon
Buildings Managed: Westpoint
0161 694 4944
07918 334 976
db@mapartments.co.uk
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Kate Baxter
Buildings Managed: Westpoint
0161 694 4944
07918 334 976
kb@mapartments.co.uk
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